![]() ![]() Once installed and the installation page appears in the browser, configure the backup using the old (inactive) backup devices details i.e.Download and install the Backup Manager from the downloads page of the Management Console or Cove Data Protection downloads page on the N-able website.If you cannot remember your security code/encryption key, unfortunately we cannot help you as this is not stored anywhere within the system Install on a device where Backup Manager is not installed ![]() Start the Backup Service Controller again.Rename the original configuration file back to config.ini.Rename the config.ini file to "Devicename_config.ini" for the recovered device details.Navigate to the configuration file, the Config.ini location.Once configured, you can now run the restore.Confirm the device is in Restore-Only mode when a banner will be displayed to advise as suchÄo not click Switch to standard mode as this will take the device out of Restore-Only mode and may (depending on configuration) cause a backup to run on the new device.This is case sensitive so please type carefully or copy from here and paste Open the config.ini file in notepad as administrator.If this does not pop up, manually put the device into Restore-Only mode:.When configuring the device, you will be prompted on how you want to configure the Backup Manager, select Restore-Only mode.Configure the backup using the old (inactive) backup devices details.Launch the Backup Manager for the device.This allows you to keep track of which configuration file relates to which device name and allows you to revert the file names back easily Rename the config.ini file to something like "Devicename_config.ini".If you cannot remember your security code/encryption key for the old device, we cannot help you as this is not stored anywhere within the system Install on a device where Backup Manager is currently installed In the case where you have an old (inactive) backup device which has not been deleted from the Management Console, it is possible to install Backup Manager on a device using these details to recover existing data. Complete installation through the browser.Select Yes when asked if this is the correct device.device name, installation key, security code/encryption key Enter the credentials from the original account i.e.Run the downloaded installer from the Downloads page on the new device.When installing the Backup Manager on a new device, the current history will transfer over as long as the old credentials are used (as found on the Settings tab for the original device in the Management Console). It may take some time for the Backup Manager to download all data relating to the device from the cloud Replaced end-user device Refresh the browser page to ensure the Backup Manager loads or close the page and run the Backup Manager app from your device.Copy the original file from the desktop.Delete the new config.ini file which has been created at the Config.ini location.device name, installation key, security code/encryption key and complete the wizard via the browser Enter the credentials for the original device i.e.Once installed and the installation page will open in the browser, from here you can either:.Double click the file to run the installer.Download the newest version of the Backup Manager that is compatible with your device from the Downloads page of the Management Console or Cove Data Protection downloads page on the N-able website.Take a copy of the config.ini file and paste it to the desktop.Navigate to the configuration file, the Config.ini location will differ depending on the operating system.If you have a Backup Manager device configured and need to re-install the backup software but wish to keep the old configuration settings such as the device name, installation key, security code/encryption key and the previously stored backup data, this can be done on Windows, Linux or macOS devices by: ![]()
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